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If you are using a mobile device:
1. If you are experiencing issues on a mobile device, like a smartphone or tablet, you must switch to using a laptop or desktop computer. The District can not support use of these types of devices.
If you are using a district laptop or computer:
1. Make sure you are using the most updated version of your browser.
2. If you are using the Internet Explorer browser, try using an optimal browser such as
Google Chrome, Mozilla Firefox or Safari.
3. Make sure your Adobe flash player is updated. For the most recent version,
go to get.adobe.com/flashplayer. This just takes about 5 minutes to install, and after the
download is complete, be sure to restart your computer to activate the newest version.
If you are using a personal laptop or computer the District can not support their use.
If you continue to have issues with a district laptop or computer please enter a Help Desk Ticket
Request Type > Report a Problem > Web Applications > Other
Request Detail – SafeSchools and specific details as well as attach screen shot if possible.